Duties:
• Control overall function of embroidery and screen printing to be done on clothing purchased by clients
• Liaise with clients, salespeople and embroiderer and ensure that embroidery and screen printing is done correct and on time as promised
• Meet with clients to discuss requirements and designs obtaining samples and logos
• Ensure all requirements are properly communicated with embroiderer or screen printer
• Obtain final approval from client before commencing with embroidery or screen printing
• Liaise with salespeople and buyers on backorders of clothing and ensure timelines are properly communicated with clients
• Ensure that the correct quantities of clothing are delivered to embroiderer or screen printer and that correct quantities are returned
• Ensure that work done on the clothing was done correctly before delivery to the client
• Schedule collection and delivery of clothing to and from embroiderer or screen printer as needed with dispatch
• Schedule delivery to client together with salesperson
• Follow up with client to ensure that work was done correct and according to expectation
• Keep records of designs and embroidery or screen printing done for clients for future repeat work